Contact Us
📞 Contact Us | DualG – Baby Safety & Everyday Essentials
At DualG, customer satisfaction is our top priority. Whether you're inquiring about an order, need product support, or want to learn more about our baby safety essentials, our team is happy to assist.
Email: info@dual-g.com
Business Hours: Monday – Friday | 9 AM – 6 PM (EST)
Response Time: We usually respond within 24 hours.
Phone Number: +1 (307) 218-7760
Frequently Asked Questions
We typically process and ship orders within 1–3 business days. Delivery time depends on your location but usually takes 7–15 business days for most U.S. orders.
Once your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s site.
Please contact us at support@dualgstore.com within 48 hours of receiving your package. Include a photo of the item and your order number — we’ll make it right.
Yes! If you're not satisfied with your purchase, you can request a return within 14 days of receiving your order. Please check our Returns Policy for full details.
Once your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s site.